A style guide is a set of rules that governs the consistent use of language and how you present content. See examples and download a template to create your own.
If you want to gain a deep understanding of the content on your current website, see what’s working well, and what’s not doing so well and how you can improve
Why FAQs provide a poor user experience
If your client thinks they need a Frequently Asked Questions page on their website, there’s most likely a problem with their website structure or
While my tips for writing or editing in a plain English style have become a default part of the way I work on certain kinds of content, these tips only